Overview
Change is a constant variable in our lives. Technology, processes, people, ideas, and methods are changing and affecting the way we perform daily tasks. The key for any organization is to treat change as an opportunity rather than a threat. This requires developing strategies to execute smooth transitions.
The change management course will give leaders the tools to implement change effectively by creating buy-in, engagement, and positive results. This course will also provide participants with an understanding of how change is experienced and equip them with the knowledge and tools to manage a constructive response to change.
COURSE Objectives
By the end of the course, participants will be able to:
- Understand how people react to change and take preemptive measures
- Understand and apply the different change management models based on the situation
- Develop and implement a change management strategy
- Apply different change management tools
- Manage employee resistance as a result of a change
- Develop a communication strategy for the change management plan
- Monitor and evaluate the change management plan using KPIs
COURSE Outline
- Defining change and change management
- How people react to change: The Kubler-Ross Curve
- The pyramid response to change
- The pace of change
- Defining the change strategy
- Kurt Lewin’s Change Model
- The importance of emotional intelligence in change management
- The diamond of change
- The ADKAR model
- Developing a change management plan
- Kotter’s 8 steps for the change leader
- Building the right team to manage change
- Managing stakeholders and building executive support
- Addressing concerns from employees
- Tools for effective change management communication
- Evaluating and adapting your change management strategy
Target Audience
- This course is designed for business owners, executives, and department heads who have change management responsibilities.
Training Delivery Options
- In-house training
- Live online training
- E-learning course
- Blended (a combination of live training and e-learning)