Despite the various advancements in human psychology and assessments of talent and competence, interviews remain the preferred method for ‘getting to know’ a candidate. Yet, most interviews fail to achieve their intended level of reliability due to poor pre-interview preparation, improper questioning, or the infamous reliance on first impressions and gut feelings.
This course is designed to eliminate all the common mistakes untrained interviewers commit when meeting with job candidates. The course aims at highlighting why interviews have a high impact on hiring decisions and the steps that can be put in place to increase their reliability while ensuring legally defensible levels of fairness and consistency.
COURSE Objectives
By the end of the course, participants will be able to:
- Define the importance of interviewing as a method of selection, brainstorm common mistakes untrained interviewers commit, and define ways to overcome them
- List the main types of selection interviews and when and how to use each one
- Design a competency-based interview guide using competencies and values to collect measurable data from interviewees
- Create alignment on interview scoring criteria between all stakeholders
- Design a candidate scoring framework that includes all stages of the recruitment process
COURSE Outline
- Introduction to recruitment and selection
- The modern recruitment process
- The importance of hiring the right people
- The cost of a bad hire
- Competencies and CBI
- Conducting a job analysis
- Building a job description
- Creating a structured interview process
- Components of a successful interview process
- Forming the interview questions
- Designing interview rating scales
- Hiring mistakes to avoid
TARGET AUDIENCE
- This course is designed for anyone who is involved in the interviewing process at any level. HR professionals, recruiters, and line managers are ideal targets for the program.
Training Delivery Options
- In-house training
- Live online training
- E-learning course
- Blended (a combination of live training and e-learning)