L&D professionals and trainers are in a continuous struggle to secure the necessary budgets to train employees. Also, training budgets are usually the first to get cut when business revenues slow down. Although business leaders tend to agree that training is an important factor in maintaining a competent workforce, HR struggles to prove the positive financial impact of training.
This course focuses on equipping you with the knowledge and skills you need to accurately measure the return on investment of any training program at your company. We will discuss the different training evaluation models, define the various data collection techniques, and practice ROI calculation using real case studies.
COURSE Objectives
By the end of the course, participants will be able to:
- Define training outcomes that are aligned with business objectives
- Understand the learning cycle and which measures to use in each stage
- Apply all levels of the Kirkpatrick Model in evaluating training programs
- Define and implement KPIs that are specific to learning and development initiatives
- Understand the different data collection techniques that are relevant to training
- Isolate the effects of training from other factors during training evaluation
- Calculate training ROI in monetary value
COURSE Outline
- Training versus performance
- Defining performance standards
- Kolb’s Learning Cycle
- Developing a training needs assessment
- The components of training evaluation
- The Kirkpatrick Model
- Return on Expectations (ROE)
- KPIs for training and development
- The Phillips ROI methodology
- Barriers to training ROI implementation
- Data collection techniques
- Isolating the effects of training
- Converting training data to monetary values
- Calculating training ROI
- Enhancing training effectiveness
Target Audience
- This course is designed for experienced talent development professionals who want to implement a framework for measuring the financial impact of training.
Training Delivery Options
- In-house training
- Live online training
- E-learning course
- Blended (a combination of live training and e-learning)